Q1: WHO IS CATHYLIN?
A1: We are a distinguished manufacturer of cutlery, kitchen utensils, and gadgets. With over a decade of production experience, Cathylin delivers premium quality products at competitive prices, earning a stellar reputation among our clients.
Q2: WHERE IS Cathylin LOCATED?
A2: Our company is strategically located in Wenzhou, China. Address: NO.67 JULONG ROAD(EASTI), JUXI TOWN, OUHAI DISTRICT, WENZHOU ZHUTANG, CHINA.
Q3: WHAT CERTIFICATES DO YOU HAVE?
A3: Our products are certified with LFGB and are dishwasher safe, ensuring quality and safety.
Q4: WHAT TYPES OF PAYMENT DO YOU ACCEPT?
A4: We accept L/C and T/T as our preferred methods of payment, offering flexibility and security.
Q5: WHAT KIND OF PACKAGING COULD YOU PRODUCE?
A5: We offer a variety of packaging options including a color box, gift box, PVC box, and Opp bag to cater to your requirements.
Q6: WHICH REGIONS AND COUNTRIES DO YOU MAINLY EXPORT TO?
A6: Our expansive export market includes Europe, North America, the Middle East, and Asia, reflecting our global reach.
Q7: IS THERE QUALITY CONTROL ON ALL PRODUCTION LINES?
A7: Absolutely, our dedicated inspectors oversee quality control at every step of the production process to ensure excellence.
Q8: HOW ABOUT YOUR DELIVERY TIME?
A8: Our delivery timeline is efficient, offering 7 days for in-stock products and 45-60 days for customized orders.
Q9: COULD WE PUT OUR LOGO ON THE CUTLERY?
A9: Certainly! We offer customization services to include your logo on our cutlery. Provide us with the format and details, and we'll handle the rest for you.
Q10: COULD WE GET A SAMPLE BEFORE A FORMAL ORDER?
A10: Absolutely! We are pleased to offer a sample prior to placing a formal order. Experiencing a sample firsthand is the ultimate way to appreciate the fine quality and craftsmanship we deliver.
Q11: WHAT'S YOUR PRODUCT SURFACE TREATMENT?
A11: We offer both hand polish and machine polish options, tailored to suit your preferences for a flawless finish.