Q1: WHO IS CATHYLIN?
A1: We are a distinguished manufacturer specializing in cutlery, kitchen utensils, and gadgets. With over a decade of production expertise, our premium quality products and competitive prices have earned us a stellar reputation among our clientele.
Q2: WHERE IS Cathylin LOCATED?
A2: Our company is strategically located in Wenzhou. Address: NO.67 JULONG ROAD(EASTI), JUXI TOWN, OUHAI DISTRICT, WENZHOU ZHUTANG, CHINA.
Q3: WHAT CERTIFICATES DO YOU HAVE?
A3: Our products uphold the highest standards with certifications such as LFGB and are dishwasher safe.
Q4: WHAT TYPES OF PAYMENT DO YOU ACCEPT?
A4: We accept secure and convenient payment methods, primarily L/C and T/T, to facilitate smooth transactions.
Q5: WHAT KIND OF PACKAGING COULD YOU PRODUCE?
A5: We offer a range of packaging options to meet your specific needs, including color boxes, gift boxes, PVC boxes, and Opp bags.
Q6: WHICH REGIONS AND COUNTRIES DO YOU MAINLY EXPORT TO?
A6: Our expansive export market includes Europe, North America, the Middle East, and various regions across Asia.
Q7: IS THERE QUALITY CONTROL ON ALL PRODUCTION LINES?
A7: Absolutely, we have dedicated inspectors conducting rigorous quality control at every production stage.
Q8: HOW ABOUT YOUR DELIVERY TIME?
A8: We ensure timely delivery with a lead time of 7 days for spot products and 45 to 60 days for customized orders.
Q9: COULD WE PUT OUR LOGO ON THE CUTLERY?
A9: Certainly! We offer personalized branding options where you can provide your logo or mark, and we'll ensure it's prominently displayed on the cutlery.
Q10: COULD WE GET A SAMPLE BEFORE A FORMAL ORDER?
A10: Absolutely! We are delighted to offer a sample prior to placing an order. Examining a sample firsthand is the most effective way to appreciate the exquisite quality and meticulous craftsmanship of our products.
Q11: WHAT'S YOUR PRODUCT SURFACE TREATMENT?
A11: We provide both hand-polished and machine-polished surface treatments, offering you the flexibility to choose the finish that best suits your specific needs and preferences.